FREIGHT INCLUDED ON ORDERS OVER $2,500

Freight Program Conditions

Glastender, Inc. equipment pricing includes standard freight costs under the following conditions:
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• Equipment order is for a minimum of $2,500, shipped to a single destination at the same time.

• Freight carrier is selected by Glastender, Inc. and may vary based on destination, transit times, performance history, customer service, or other factors.

• Shipping destination is within the continental United States and Canada. Non-continental or other international destinations are shipped to port of export.

• Combining equipment orders is allowed to reach the minimum order level if combined orders are shipped to the same destination at the same time.

• Equipment order terms of sale are FOB Saginaw MI / Freight Prepaid.

• Equipment returns are not covered.

• Parts orders do not qualify and will be charged shipping accordingly.​

 

Customer Responsibilities

In addition to the program conditions listed above, the receiving customer must:
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• Note all damage on the delivery receipt at the time of delivery.

• Open and inspect any items that look suspicious or raise concern, even if the carrier tells you it is not allowed.

• Refuse only the damaged items and keep the other items on the order.

• When in doubt, sign the delivery receipt as damaged.

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The only way to hold the carrier liable is to sign the delivery as damaged.

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Additional Fees

​Additional carrier-related services and fees over and above standard freight costs are not covered. Such services and fees will be invoiced at the time of order or after the order has shipped. Examples of additional fees include the following:
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• Split shipment - Cost difference between single shipment and split shipment

• Lift gate service - $55 (only available for items under 96” in total packaged length)

• Inside delivery - $100 per pallet/piece

• Residential delivery - $100

• Limited access site - $100

• Expedited delivery - Difference from standard rate

• Special delivery time - Carrier rate

• Storage - Carrier rate

• Re-delivery - Carrier rate

• Re-consignment - Carrier rate

• Other additional services not listed - Carrier rate

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The only way to hold the carrier liable is to sign the delivery as damaged.

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Questions

For questions regarding the Glastender Freight Program, please contact us.
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Download a printable PDF version of Glastender Terms & Conditions with our Freight Program