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Customer Survey
Please take a moment to rate our products and services to help us serve you better, by taking this 11 question survey. All items are optional. Your contact information will not be shared.

Contact Infomation

Company Name:

Name:

Phone Number:

Email Address:

Survey Questions

1. How would you rate your bar design experience with Glastender?

Completey Unsatisfied
Mostly Unsatisfied
Partly Unsatisfied
Partly Satisfied
Mostly Satisfied
Completely Satisfied
Not Applicable

Comments:


2. How would you rate your quoting experience with Glastender?

Completey Unsatisfied
Mostly Unsatisfied
Partly Unsatisfied
Partly Satisfied
Mostly Satisfied
Completely Satisfied
Not Applicable

Comments:


3. How would you rate your ordering experience with Glastender?

Completey Unsatisfied
Mostly Unsatisfied
Partly Unsatisfied
Partly Satisfied
Mostly Satisfied
Completely Satisfied
Not Applicable

Comments:


4. How would you rate your shipping and receipt experience with Glastender?

Completey Unsatisfied
Mostly Unsatisfied
Partly Unsatisfied
Partly Satisfied
Mostly Satisfied
Completely Satisfied
Not Applicable

Comments:


5. How would you rate the effectiveness of Glastender Technical Support?

Completey Unsatisfied
Mostly Unsatisfied
Partly Unsatisfied
Partly Satisfied
Mostly Satisfied
Completely Satisfied
Not Applicable

Comments:


6. How would you rate the effectiveness of the Glastender mobile showroom?

Completey Ineffective
Mostly Ineffective
Partly Ineffective
Partly Effective
Mostly Effective
Completely Effective
Not Applicable

Comments:


7. Please rate your perception of the value of Glastender products to you.

No Value
Very Low Value
Low Value
High Value
Very High Value
Most Value
Not Applicable

Comments:


8. How accessible do you feel Glastender is to its customers?

Completey Unaccessible
Mostly Unaccessible
Partly Unaccessible
Partly Accessible
Mostly Accessible
Completely Accessible
Not Applicable

Comments:


9. In general, what is your overall satisfaction rating of Glastender?

Completey Unsatisfied
Mostly Unsatisfied
Partly Unsatisfied
Partly Satisfied
Mostly Satisfied
Completely Satisfied
Not Applicable

Comments:


10. What is the likelihood that you would purchase Glastender products in the future?

Completey Unlikely
Mostly Unlikely
Partly Unlikely
Partly Likely
Mostly Likely
Highly Likely
Not Applicable

Comments:


11. Please describe any experience with Glastender or our products that did not meet your expectations.

Comments:


Is there any additional information that you would like to share that has not yet been addressed?


May we contact you regarding your input? YES NO